Guide · Government & Public Sector

E-signatures for government
and public sector

Permits, procurement contracts, interagency agreements, and grant documents — collected electronically with OTP identity verification, a PKCS#7 digital seal, and a hash-chained audit trail that supports records management requirements.

Government document types signed with GetSigned

Permit and license applications

Applicants sign permit applications electronically — no printing, no in-person visits. OTP verification provides the identity assurance required for government-facing workflows.

Interagency agreements

Memoranda of understanding, data sharing agreements, and intergovernmental contracts. Sequential routing and multiple authorized signatory support.

Vendor and procurement contracts

Supplier onboarding documents, purchase agreements, and service contracts. Reusable templates handle repeated contract types across procurement cycles.

Grant and funding agreements

Grant award letters, recipient agreements, and reporting acknowledgments. Hash-chained audit trail supports grant audit requirements.

Personnel and HR forms

Employee onboarding, position agreements, and acknowledgment of policy documents for government employees. Signed copies are auto-retained.

Public consultation documents

Formal feedback submissions, consultation responses, and public record certifications where signed, identifiable acknowledgment is required.

Legal basis for government e-signatures

Frequently asked questions

Are e-signatures valid for government documents?

Yes, for many government document types. In the US, the ESIGN Act and GPEA authorize electronic signatures for federal transactions. State agencies operate under UETA. In Canada, PIPEDA and provincial e-commerce acts recognize e-signatures for government contracts and administrative documents. However, some government documents remain excluded — court filings, vital records, documents requiring notarization, and specific instruments that statutes require to be on paper. Check your agency's specific requirements and consult qualified legal counsel.

What level of identity assurance does GetSigned provide?

GetSigned provides email or SMS one-time passcode (OTP) verification before a signer can access and sign a document. OTP is typically classified as Level of Assurance 2 (NIST SP 800-63) — appropriate for medium-risk transactions. For high-assurance government transactions requiring credential-based identity (e.g., PIV/CAC in the US), GetSigned's OTP assurance level may not be sufficient. Consult your agency's FISMA and identity management requirements.

Does GetSigned meet government document retention requirements?

Retention periods are configurable per tenant — you set the period to match your agency's records management schedule (NARA, provincial archives, or department-specific schedules). On retention expiry, the PDF is purged but the audit trail tombstone — hashes and event metadata — is retained permanently. This allows authenticity verification after the file is purged. The hash-chained audit log is append-only at the database grant level, which supports records management audit requirements.

Can GetSigned be used by a software vendor building government-facing applications?

Yes. GetSigned is a B2B API service — software vendors building government-facing document management, permitting, or procurement platforms can integrate GetSigned as their e-signature layer. The vendor's application is the "application" tenant; individual agencies are sub-tenants. Each agency's documents are fully isolated from other agencies' data. The vendor is responsible for ensuring the overall solution meets the specific agency's security and compliance requirements.

How does the audit trail support government records and audit requirements?

GetSigned's audit trail captures: signer identity verification event, explicit e-sign consent click (logged with timestamp + IP + user agent), document view event, signature event, and sealing event with document hashes. All events are in an append-only, hash-chained log — revoke UPDATE/DELETE grants at the DB level make the log tamper-resistant. The complete audit log is embedded as a certificate page in the sealed PDF, so it travels with the document for record-keeping purposes.

Government e-signature requirements vary by jurisdiction, agency, document type, and risk classification. This page is for informational purposes only. Consult your agency legal counsel and applicable records management authorities before deploying e-signatures in a government context.

Related: Compliance guide · Audit trail guide · Retention policy guide · E-signature legality

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